A+ Certification Training Program Outline 

                     (2 Interactive CD's)

Introduction to Computer Subsystems

* 01 Introduction to course
* 02 Module Objectives
* 03 What is a Computer
* 04 3 Stages of Computing
* 05 Input Stage
* 06 Processing
* 07 Output
* 08 Storage
* 09 Connections
* 10 The Motherboard
* 11 Power Systems
* 12 Review
* 13 Data
* 14 Communication
* 15 Bits
* 16 Bytes
* 17 Speed of Communication
* 18 IRQ
* 19 Review
* 20 Conclusion
Computer Assembly and Disassembly

* 01 Introduction
* 02 Preparation
* 03 PC Repair Tools
* 04 Starting the Disassembly
* 05 Diagram the Parts
* 06 Remove the Boards
* 07 Remove the Drives
* 08 Motherboard Connections
* 09 Remove the Motherboard
* 10 Reassemble
* 11 Connectors
* 12 Installing the Motherboard
* 13 Motherboard Connectors
* 14 Installing the Drives
* 15 Installing the Boards
* 16 Finishing the Installation
* 17 Conclusion
Motherboards

* 01 Introduction
* 02 What is a Motherboard
* 03 Bus Subsystem
* 04 Types of Buses
* 05 Bios
* 06 ROM Bios
* 07 Chip Sets
* 08 Review
* 09 Considerations
* 10 Conclusion
The Central Processing Unit

* 01 Introduction      * 02 What is the CPU
* 03 The CPU           * 04 Arithmetic Logic Units
* 05 Math Coprocessor * 06 Internal Cache
* 07 Registers            * 08 Speed of CPU
* 09 Quiz                   * 10 Clock Speed
* 11 Front Side Bus Speed 

* 12 CPU Considerations
* 13 Intel Processors 
* 14 The Celeron
* 15 Xeon
* 16 Pentium IV
* 26 Review of Processors
* 27 Multiprocessing
* 28 Clustering
* 29 Review of Terms
* 30 Conclusion

Computer Memory

* 01 Introduction
* 02 What is Memory
* 03 Memory
* 04 Types of Memory
* 05 Volatile Memory
* 06 Read Only Memory
* 07 ROM in Motherboard
* 08 ROM in Adapter Cards
* 09 Flash ROM
* 10 DRAM
* 11 Types of DRAM
* 12 SRAM
* 13 Cache Memory
* 14 L1 Cache Memory
* 15 L2 Cache
* 16 Review
* 17 Access Speed
* 18 Memory and Performance
* 19 Installing Memory
* 20 Conclusion
Hard Disks

* 01 Introduction
* 02 Data Storage
* 03 How a Hard Disk Works
* 03 Review
* 04 Sectors and Tracks
* 05 Low Level Formatting
* 05 Review
* 06 Partitions
* 07 Primary and Extended
* 08 High Level Formatting
* 09 File Allocation Table
* 10 Fragmentation
* 11 Performance and Reliability
* 12 Seek Time
* 13 Latency
* 14 Rotational Speed
* 15 Transfer Rate
* 16 Reliability
* 17 Storage Interface
* 18 Enhanced IDE
* 19 SCSI
* 20 Fiber Channel
* 22 RAID
* 23 Stripped Disks
* 24 Mirrored Disks
* 25 RAID 5
* 26 Hardware - Software RAID
* 27 Conclusion
Expansion Buses

* 01 Introduction to Buses
* 02 Statement of Problem
* 03 The System Bus
* 04 Connections to the Bus
* 05 Bus Path
* 06 Bus Speed
* 07 Expansion Buses
* 08 Review
* 09 Reason for interfaces
* 10 System Bus
* 11 ISA
* 12 Disadvantages of ISA
* 13 MCA
* 14 EISA
* 15 VL Local Bus
* 16 PCI
* 17 AGP
* 18 PC Card
* 19 USB
* 20 FireWire
* 21 Benefits of Bus types
* 22 Disadvantages of Bus types
* 23 Conclusion
Printers

* 01 Introduction
* 02 Printer Technologies
* 03 Impact Printers
* 04 Dot Matrix Printers
* 05 Ink Jet Printers
* 06 Cost of Ink Jets
* 07 Laser Printers
* 08 How Laser Printers Work
* 09 the paper assembly
* 10 Toner Cartridge
* 11 Laser Scanning Assembly
* 12 The transfer corona
* 13 Fuser
* 14 Circuitry
* 15 High voltage power supply
* 16 Review of components
* 17 mechanics of laser printing
* 18 Communicating
* 19 Processing
* 20 Rasterization
* 21 Drum Cleaning
* 22 Charging the corona
* 23 Imaging the drum
* 24 Developing
* 25 Transferring
* 26 Fusing
* 27 Review
* 28 Factors to consider
* 29 Users Printing Needs
* 30 Conclusion
Monitors

* 01 Introduction
* 02 Display Technologies
* 03 The CRT display
* 04 How CRT works
* 05 CRT Factors
* 06 Monitor Size
* 07 Monitor Resolution
* 08 Dot pitch
* 09 Refresh Rate
* 10 Review
* 11 LCD Displays
* 12 Benefits of LCD
* 13 Disadvantages of LCD
* 14 LCD considerations
* 15 Conclusion
Introduction to Operating Systems

* 01 Introduction
* 02 The Operating System
* 03 Graphical Interface
* 04 Desktop
* 05 Icons on Desktop
* 06 Customizing the Desktop
* 07 Task Bar and Start Menu
* 08 Customizing Shortcuts
* 09 Start Menu
* 10 Points to keep in mind
* 11 Explorer
* 12 File Management
* 13 Control Panel
* 14 Device Manager
* 15 Network Connections
* 16 Review
* 17 Conclusion 
Fundamental Concepts of Networking

* 01 Welcome to the Course
* 02 Module Objectives
* 03 The Need for Information
* 04 The Computer Network
* 05 Networking Configurations
* 06 Peer-to-Peer Networks
* 07 Advantages of Peer-to-Peer
* 08 Client/Server Networks
* 09 Servers
* 10 Server Software
* 11 Specialized Servers
* 12 Review of Configurations
* 13 Review of Servers
* 14 Parts of a Typical Network
* 15 Network Hardware
* 16 The Hub
* 17 Passive Hubs
* 18 Active Hubs
* 19 Intelligent Hubs
* 20 Network Cabling
* 21 Network Software
* 22 Review of Network Parts
* 23 Network Topology
* 24 Bus Topology
* 25 Bus Topology Advantages
* 26 Bus Disadvantages
* 27 Star Topology
* 28 Disadvantages of Star Topo
* 29 Ring Topology
* 30 The Token
* 31 Advantages of Ring Topo
* 32 Mesh Topology
* 33 Review of Network Topology
* 34 Conclusion 
Network Hardware

* 01 Introduction
* 02 How data moves
* 03 Installing a network card
* 04 Updated Drivers
* 05 Resources
* 06 I/O address
* 07 Installing network adapter
* 08 Repeaters
* 09 Hubs
* 10 What is a Hub?
* 11 Advantages of using a hub
* 12 Passive Hubs
* 13 Active Hubs
* 14 Intelligent Hubs
* 15 Bridges
* 16 Rounters
* 17 Gateway
* 18 Conclusion 
Network Cables

* 01 Introduction
* 02 Coaxial Cable
* 03 The RG family of cables
* 04 Installation
* 05 Types of coaxial cable
* 06 Parts of a Thinnet network
* 07 Thickness uses N-connect
* 08 Twisted-Pair Cable
* 09 UTP Cable
* 10 UTP Categories
* 11 Connectors for UTP
* 12 Fiber-Optic Cable
* 13 Comparison of Cable Media
* 14 Choosing the correct cable
* 15 IBM Cabling
* 16 IBM Cabling Types
* 17 Wireless Media
* 18 Radio
* 19 Microwave
* 20 Infrared
* 21 Conclusion 
Network Architecture

* 01 Introduction
* 02 Ethernet
* 03 10BASE2
* 04 10BASE5
* 05 10BASE-T
* 06 10BASE-FL
* 07 100VG-AnyLAN
* 08 100BASE-X
* 09 Token Ring
* 10 TOKEN-RING Data Frame
* 11 ARCNet
* 12 FDDI
* 13 Apple Talk
* 14 Conclusion
Wide Area Networks

* 01 Introduction
* 02 Analog Transmission
* 03 Dial-Up Service
* 04 Leased Line
* 05 Choosing Dial-up
* 06 Digital Connections
* 07 Digital Data Service
* 08 Switched 56
* 09 X.25
* 10 ISDN
* 11 ISDN 2
* 12 Frame Relay
* 13 T-Carrier Lines
* 14 T1 Lines
* 15 ATM
* 16 ADSL
* 17 Cable Modems
* 18 Conclusion 
Network Troubleshooting

* 01 Introduction
* 02 Steps to Troubleshooting
* 03 Troubleshooting Tools
* 04 Protocol analyzers
* 05 Digital Volt Meter
* 06 Time-Domain Reflectometer
* 07 Oscilloscope
* 08 Common Network Problem
* 09 Network Cards
* 10 Broadcast Storms
* 11 Cabling
* 12 HUBs and MSAUs
* 13 Repeaters,Bridges,Routers
* 14 Troubleshooting Network
* 15 Software Tools
* 16 Source of Information
* 17 Technical Support
* 18 Web Sites
* 19 User groups
* 20 Periodicals
* 21 Conclusion 
Disaster Recovery

* 01 Introduction
* 02 The need to protect data
* 03 Backup Strategy
* 04 Backup Hardware
* 05 Type of Backup Hardware
* 06 Location of Data
* 07 Server Backup
* 08 Workstations Backup
* 09 Multiple Server Backup
* 10 Extent of Backup
* 11 Frequency of Backup
* 12 Backup Log
* 13 UPS
* 14 What to look for in a UPS
* 15 Configure the UPS
* 16 UPS Characteristics
* 17 Recovering system failure
* 18 Using RAID
* 19 RAID 0
* 20 RAID 1
* 21 Disk Duplexing
* 22 RAID 2
* 23 RAID 3
* 24 RAID 4
* 25 RAID 5
* 26 Sector Sparing
* 27 Disk Manager Snap-in
* 28 Virus Protection
* 29 Anti Virus Software
* 30 Limit External Access
* 31 Conclusion 
Setup Windows 2000

* 01 Starting Setup
* 02 Setup Screen
* 03 License Agreement
* 04 Language Options
* 05 Upgrading to NTFS
* 06 Copying Files
* 07 Restart Computer
* 08 Rebooting
* 09 Setup Tasks
* 10 Regional Settings
* 11 Personalize Installation
* 12 Computer Name
* 13 Display Settings
* 14 Data and Time
* 15 Connecting to a Network
* 16 Detect Network
* 17 Custom Network Settings
* 18 Network Components
* 19 Join a Domain
* 20 Completing the Setup
* 21 Finished Setting Up
* 22 Conclusion 
The Control Panel

* 01 Objectives
* 02 Plug and Play
* 03 Hardware Tools
* 04 Hardware Tab
* 05 Hardware Wizard
* 06 Add new Device
* 07 Device Manager
* 08 View Devices
* 09 Driver Tab
* 10 Resource Tab
* 11 Disable a Device
* 12 Hardware Profiles
* 13 What are hardware Profiles
* 14 Using Hardware Profiles
* 15 hardware Profiles Window
* 16 Copying hardware Profiles
* 17 Renaming a profile
* 18 Review
* 19 Operating System Settings
* 20 Problem
* 21 Application Response
* 22 Exercise
* 23 Virtual memory Settings
* 24 The page File
* 25 Default Operating System
* 26 Recovery Options 



Monitoring Performance

* 01 Objectives
* 02 Introduction
* 03 Performance Monitor Tools
* 04 Performance Planning
* 05 Frequency of Monitoring
* 06 Choosing what to monitor
* 07 Remote Monitoring
* 08 System Monitor
* 09 Starting System Monitor
* 10 Using System Monitor
* 11 Adding Counters
* 12 Viewing Counters
* 13 Different Views
* 14 Setting Properties
* 15 Performance Logs and Alert
* 16 Adding Log Counters
* 17 Log File Specifications
* 18 Reading a Log File
* 19 Alerts
* 20 Setting the Alert
* 21 Analyzing Performance
* 22 Solving Problems
* 23 Strategy for Tuning
* 24 Tunning Recommendations
* 25 Conclusion